I ordered Dirty Burger/ Reuben DIY kit (4ppl) × 1 £36.00
on April 9th
I have no information that the delivery will be sent.
I have already asked via email and have not received an answer. Nothing has changed in my order status. “Your order is confirmed” has been since April 9th. I find it annoying that we don’t even get information that it takes longer and whether delivery is even possible.
(It says in my confirmation email from you: You will receive an email very soon with the date of your delivery. It will be Wed, Thurs, or Fri (depending on the order in which your order was received).) I think this information is incorrect.
Actually, I was hoping that an answer would come, since this is not the case, I’ll post it here.
My order hasn’t arrived yet and you are asking for a review for food that have not yet eaten. I have sent two emails and have had no response.
Unfortunately my order never arrived. I had to contact Rudy to find out what was happening and I am still awaiting a refund two weeks later.
It's been 2 weeks with no updates and my Sister's Birthday has come and gone. I'll chase up for a refund but of course I'm not impressed and can't give it any positive review. Avoid until they sort out some fundamentals.
No instructions included. Loaf of bread fell apart when trying to slice. Tasted ok. I didn't know how long to cook burgers for. No idea which items were for burgers or sandwich. I've never been to Rudy's so no idea how to assemble. When I contacted them via Instagram, no reply. Looked for videos on YouTube but some of the ingredients were different.